Privacy Policy

We collect the following information to provide our services:

• Full name and contact information
• Email address and phone number
• Company information (optional)
• IP address and browser information
• Service usage data
• WhatsApp Business account data (phone numbers, message metadata)
• CRM integration data (contacts, deals, activities)

We use the collected information for the following purposes:

• Providing and improving our services
• Customer support and communication
• Security and fraud prevention
• Meeting legal obligations
• Statistical analysis and service optimization
• Personalizing user experience

We implement the following measures to protect your data:

• SSL/TLS encryption (HTTPS) for all data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Role-based access control and limited authorization
• Firewall and DDoS protection
• Automated backup and disaster recovery procedures

We may share your data with third parties in the following cases:

• Service providers (hosting, payment processing, WhatsApp Business API providers)
• CRM platform providers (e.g., Bitrix24) as part of integration functionality
• Legal requirements and regulatory compliance
• With your explicit consent

We never sell your data to third parties for marketing purposes.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

When your account is terminated, you may request export of your data within 30 days. After this period, your personal data will be securely deleted or anonymized, except where retention is required by law.

Under applicable data protection laws (including GDPR and KVKK), you have the following rights:

• Right to access your personal data
• Right to rectification or erasure of your data
• Right to object to data processing activities
• Right to data portability
• Right to restrict processing
• Right to withdraw consent at any time

To exercise your rights, please email us at [email protected].

Your data may be processed and stored on servers located outside your country of residence. We ensure that any international data transfers comply with applicable data protection laws and that adequate safeguards are in place, including standard contractual clauses and encryption measures.