Team Operations
A Shared Team Inbox
Bring customer conversations, team ownership, and operating rules into one shared workspace.
- Shared team inbox with centralized visibility
- Routing rules for teams, queues, and ownership
Official Business Messaging APIs, CRM, Chatbot and Automation
ZenWapp for
Managing Customer Messages
|
Manage WhatsApp, Instagram, Messenger, Telegram, Email and Web Chat from one shared team inbox — with AI automation, chatbots and CRM. Built by an Istanbul-based Turkish SaaS company.
One inbox for every messaging channel
ZenWapp unifies your customer conversations from WhatsApp, Instagram, Facebook Messenger, Telegram, Email and Web Chat into a single shared team inbox.
Every channel shares the same AI automation, chatbots, workflows, contact context and CRM integrations.
100+
Active Users
10B+
Daily Messages
%99.9
Uptime Rate
24/7
Support
Powerful Features,
More Control
More than a single channel. Connect with your customers smartly, quickly, and effectively with ZenWapp.
Automated Messaging
Break down language barriers — ZenWapp translates messages instantly with AI.
- Instant automatic replies
- Custom message templates
- Automatic translation
Customer Management
Manage all your customer data from one place. Segmentation and personalization.
- Detailed customer profiles
- Smart segmentation
- Interaction history
Advanced Analytics
Measure and optimize your performance. Detailed reports and insights.
- Real-time dashboards
- ROI analysis
- Custom reports
More Features
Fast Integration
Setup in 5 minutes, ready to use instantly.
Secure Infrastructure
End-to-end encryption and GDPR compliance.
24/7 Support
Uninterrupted technical support and consulting.
AI Powered
Smart responses and suggestions with artificial intelligence.
Global Reach
Respond at the same speed in every market — ZenWapp is global.
Mobile Friendly
Access from any device, responsive design.
Start Using ZenWapp Today
We don't offer free trials — because our users choose to continue with ZenWapp from day one.
Integrate with Your Favorite Tools
ZenWapp works seamlessly with all the platforms you use. One-click integration, enjoy automation.
What Does ZenWapp Save for You?
Choose your industry and estimate your monthly efficiency gains.
E-commerce
Daily message volume
Messages per day150
201000
Customer Wait Time
Today45 min
With ZenWapp3 seconds
900x faster replies
Your Monthly Gains
Automated Replies
113
messages/day
Handled by Team
37
messages/day
Time Saved
170
hours/month
Automation Rate
%75
automated
Estimated Savings
13,560TRY/mo
= 162,720 TRY/yr
*Based on estimated hourly customer support cost
24/7 Active
Instant Replies
Easy Setup
Transparent Pricing,
Maximum Value
Have Custom Needs?
Get customized offers for enterprise solutions, special integrations, and high-volume usage.
99.9%
Uptime Guarantee
24/7
Technical Support
Flexible Scaling
Frequently Asked Questions
Learn more about ZenWapp and its features
Couldn't find your answer?
Contact UsRelated Solution Pages
Go to the detailed page that fits your workflow
Explore detailed pages for channel integration, CRM, chatbot, automation, and AI-driven team workflows.
AI Assistance
Faster AI Replies
AI-assisted messaging helps your team answer faster without losing human control.
- Classify incoming conversations by topic and urgency
- Generate reply suggestions for live agents
API Layer
A Messaging API Operations Hub
ZenWapp helps teams run business messaging APIs as an operational system, not just a technical connection.
- Combine API messaging with an operator-facing inbox
- Connect webhook events to human workflows
Workflow Automation
Automate Repetitive Work
Standardize repetitive messaging and workflow triggers while keeping humans in control.
- Automate repetitive customer messages
- Trigger workflows from status, tags, or events
CRM Connection
Keep Customer Context in CRM
Give sales and support teams clearer customer context by connecting messaging activity to CRM records.
- Connect conversations to CRM records
- Share customer context across teams
First Response
Faster First Response with Chatbot
A messaging chatbot can accelerate first contact while keeping the route to a human team clear.
- Automate first response and information capture
- Route conversations based on intent
Contact
Have questions? The ZenWapp team is here to help. Get in touch and we'll share our custom solutions with you.
Get Started
Contact Details
Phone
+90 850 304 91 57
Call us directly for fast help
Address
Şehit Muhtar Mah. Mis Sk. No:24 Kat 5, İç Kapı No:28 Beyoğlu/İstanbul
Visit our office
Working Hours
09:00 - 18:00
Monday to Friday